Ambulatory/Ancillary setting

	Name	Base Price
	A Practical Guide for Improving Child Developmental Services This manual was created to help pediatric practices redesign their office systems to improve the quality of preventive and developmental services they provide to young children. The resources—which include checklists, surveys, bibliographies, and more—in The Guide were developed and tested in the Healthy Development Learning Collaborative, a year-long quality improvement initiative in which primary care practices in Vermont and North Carolina used improved office systems to engage families in efforts to promote positive developmental outcomes.
	CARE Vital Signs Supports Patient-Centered, Collaborative Care CARE Vital Signs refers to a standard form created by practices to Check what matters to patients, Act on that assessment, Reinforce the actions, and systematically Engineer or incorporate actions into staff roles and clinical processes. On its face, CARE Vital Signs is a deceptively simple tool that, when properly used, can help a practice attain levels of efficiency and quality. This article describes the rationale for CARE Vital Signs and the ways it can be used for the greatest benefit. The tool is available as a PDF and requires Adobe Reader.
	Developing an Instrument to Measure Heart Failure Disease Management Program Intensity and Complexity Chronic illnesses affect nearly half the U.S. population, and their incidence is especially high among the elderly. Disease management programs can help improve health outcomes for patients with chronic conditions while also reducing hospitalizations and costs. Focusing on heart failure, Commonwealth Fund–supported researchers developed and tested a tool to compare these programs' relative intensity and complexity—that is, the frequency, duration, and number of interventions they involve. The tool is available as a PDF and requires Adobe Reader.
	Embracing Accountability: Physician Leadership, Public Reporting, and Teamwork in the Wisconsin Collaborative for Healthcare Quality A case study of the Wisconsin Collaborative for Healthcare Quality, a voluntary consortium of health care organizations that uses public reporting as a tool to jumpstart the learning and quality improvement process. This tool is available as a PDF, requiring Adobe Reader.
	Development of a New Patient-Based Measure of Pediatric Ambulatory Care Increasingly, surveys are being used to assess patients’ experiences and satisfaction with health care. Since 1995, the Consumer Assessments of Healthcare Providers and Systems (CAHPS) project has been collecting and sharing consumers’ views of their health plans and the care they receive. CAHPS surveys are used throughout the United States, and include a specific survey for assessing pediatric ambulatory care. The National Quality Forum has noted, however, that questions about developmental and preventive care would improve the pediatric survey.
	Using Implementation and Dissemination Concepts to Spread 21st-Century Well-Child Care at a Health Maintenance Organization Researchers explored the options for disseminating a model of well-child care that is parent-centered and team-based and includes developmental and preventive visits. They developed three interventions: tailoring well-child care using a Web-based tool to determine child and family needs; using different types of visits, such as e-mail-based visits; and extending visits for children with special health care needs.
	Investing in Maternal and Child Health: A Business Imperative A toolkit developed by the National Business Group on Health presenting tools and strategies to improve the health of children, adolescents, and women, before, during, and after pregnancy. This toolkit includes education materials and case studies. This toolkit is available in PDF format (requiring Adobe Reader).
	Families as Partners in Pediatric Health Care Family involvement in pediatric health care increases the likelihood that quality care and services are delivered. Southeast Regional Center for Children and Youth with Special Health Care Needs has developed a toolkit for organizations interested in promoting the practice of utilizing families as advisors. This toolkit can be adapted to meet the culture and needs of any organization or group looking to improve the quality of family involvement. It is intended to provide a consistent, coordinated and comprehensive approach to family involvement throughout an organization or group.
	Taking Charge of Your Healthcare: Your Path to Being an Empowered Patient Safe discharge requires clear communication and education for patients and families. Patients and families need to know the importance of prompt follow-up care, what to expect and what to do when they leave the hospital and how to plan for their immediate and longer-term needs.
	Seven Steps to Patient Safety Healthcare organizations operate within a complex healthcare system which can brings risks and evidence shows that things will and do go wrong. The National Patient Safety Agency created this toolkit to address these risks and make improvements in distinct areas of medical practice in order to meet clinical governance, risk management and controls assurance targets. This online toolkit offers various exercises to develop safety strategies and tips for safe care in the general practice.
	Integrating Care for Dual Eligibles: An Online Toolkit The Center for Health Care Strategies (CHCS) has worked extensively with leading states and health plans, as well as federal policymakers to lead new advances for integrating Medicare and Medicaid services. This online toolkit contains resources for integrating care and includes policy-related materials, hands-on tools to help guide state efforts, as well as sample documents from states that have successfully implemented these new advances. The toolkit is available as a group of web pages and PDFs and requires a web browser and Adobe Reader to view them.
	Reducing Barriers to Health Care: Practical Strategies for Local Organizations CHCS works with state and federal agencies, health plans, providers, and consumers to design programs that will provide health care to underserved populations. This Toolkit was designed to increase access to health care coverage programs for a larger number of eligible children and adults. The main points are to identify barriers to the use of health care services for low-income children and adults enrolled in government Insurance Programs.