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Care Management Unit Improves ED Flow
The Grady Health System implemented the CMU process to improve flow in the Emergency Department. This toolkit provides specific solutions to ED overcrowding and low patient satisfaction levels by focusing on patients with specific diagnosis to improve access to primary care, decrease relapse rates, decrease short stay admissions, and decrease cost. The toolkit is available as a PDF and Adobe Reader is necessary to fully explore this toolkit.
Comprehensive Diversion Reduction Plan
St. Joseph's Hospital and Medical Center developed a comprehensive diversion reduction plan to improve efficiency of hospital discharges and identified a team of individuals to oversee implementation of the plan. The plan sets guidelines for calling a “capacity code,” which triggers the implementation of protocols to quickly discharge eligible patients. The report is available as a PDF, requiring Adobe Reader.