Patient Safety Program - Professional Conduct Toolkit

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Developed by the U.S. Department of Defense Military Health System, the toolkit to designed to address disruptive behaviors, poor team effectiveness, and unhealthy environments which can lead to patient safety risk. The toolkit consists of four modules; 1) Professional conduct, teamwork, patient safety, 2) Responding to behaviors undermining patient safety, 3) Role of leaders and system responses, and 4) High-conflict personalities, mental health issues, and safety concerns. The toolkit is available as several PDFs, PowerPoint files, and Windows Media Videos (WMVs), requiring Adobe Reader, Microsoft PowerPoint, and Windows Media Player, respectively.
- Setting of Care: Ambulatory/Ancillary setting, Emergency setting, Hospital inpatient
- Organizational Process: Organizational culture change/Team Building, Training, knowledge management
- IOM Domains of Quality: Safety


