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Patient Safety Program - Professional Conduct Toolkit

US Department of Defense Military Health System

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Developed by the U.S. Department of Defense Military Health System, the toolkit to designed to address disruptive behaviors, poor team effectiveness, and unhealthy environments which can lead to patient safety risk. The toolkit consists of four modules; 1) Professional conduct, teamwork, patient safety, 2) Responding to behaviors undermining patient safety, 3) Role of leaders and system responses, and 4) High-conflict personalities, mental health issues, and safety concerns. The toolkit is available as several PDFs, PowerPoint files, and Windows Media Videos (WMVs), requiring Adobe Reader, Microsoft PowerPoint, and Windows Media Player, respectively.



  • Details
  • Related Solutions
  • Category: Regulatory and Accreditation Compliance Solutions
  • Source: US Department of Defense Military Health System
  • Setting of Care: Ambulatory/Ancillary setting, Emergency setting, Hospital inpatient
  • Organizational Process: Organizational culture change/Team Building, Training, knowledge management
  • IOM Domains of Quality: Safety
  • Tags: US Department of Defense, Toolkit, Teamwork, STEPPS, Professional Conduct, PEARLA, Patient Safety, Military Health System, Mental Health, High Conflict, Engagement, Behavior Management, Action Planning Guide
Adventists Health System Adverse Event Monitoring and Tracking Tool Solution

Adverse Event Monitoring and Tracking Tool

The Adverse Event Monitoring and Tracking Tool compatible with IHI Global Trigger Tool Methodology, detects hidden adverse events or harms and automates the reporting process through database management and randomized reports. The tool enables hospitals to increase patient safety, reduce readmissions & length of stay by monitoring safety, influencing better practices, and improving reliability.

ED Door-to-Doc Toolkit

Banner Health, with the cooperation of the Department of Industrial Engineering at Arizona State University, reengineered the front end of the Emergency Department patient flow.

AACN Healthy Work Environment Assessment

Developed by the American Association of Critical-Care Nurses, the AACN Healthy Work Environment Assessment tool is a screening test for organizations to measure the health of their work environment against the AACN Standards for Establishing and Sustaining Healthy Work Environments. It provides an overall healthy work environment score and scores for each of the six essential standards. This screening tool evaluates a work environment based on each of the standards, but does not diagnose specific challenges within a standard.

Toolkit for ICUs to Improve the Safety and Quality of Patient Care

The toolkit was developed by an Intensive Care Unit Implementation Workgroup (including including physicians, nurses, allied health professionals and hospital administrators) and supported by a team of Michigan Health and Safety Coalition (MH&SC) members, technical and policy experts and administrative staff. This web-based toolkit helps hospitals achieve ICU physician staffing standards. The toolkit helps hospitals improve ICU structures and processes by adopting evidence-based best practices which meet the MH&SC ICU Physician Staffing Guideline.

TeamSTEPPS: Strategies and Tools to Enhance Performance and Patient Safety

This teamwork system, developed by The Agency for Healthcare Research and Quality (AHRQ) and the U.S. Department of Defense's military health system, TeamSTEPPS

AACN Standards for Establishing and Sustaining Healthy Work Environments

This document is the executive summary of the American Association of Critical-Care Nurses (AACN) Standards for Establishing and Sustaining Healthy Work Environments. This tool presents six standards required to establish and sustain a healthy work environment. The standards are evidenced-based and highlight principles of professional performance. The document was authored by the AACN. The executive summary is available as a PDF. Adobe Reader is required to view the document.

Fall T.I.P.S. (Tailoring Interventions for Patient Safety) Toolkit

The Fall T.I.P.S. Toolkit (FTTK) is a web-based program for integrating documentation and communication of fall risk assessment. The purpose of the toolkit is to help nurses and others communicate fall risk status and planned interventions and to make alerts accessible to all care team members. The toolkit was developed by The Center for Nursing Excellence at the Brigham and Women's Hospital. The toolkit is available as several PDFs, requiring Adobe Reader to view the document.

Patient Safety Program - Briefs and Huddles Toolkit

Developed by the U.S. Department of Defense Military Health System, the Briefs and Huddles Toolkit provides facilitation guidelines for planning events taking place before a case (e.g. operation, procedure), a shift, an office visit, or some event which are called briefs, or facilitating huddles, which are team-based events for problem solving and action planning. The toolkit contains everything needed to implement briefs and huddles in a healthcare organization.

Patient Safety Program - Debriefs Toolkit

Developed by the U.S. Department of Defense Military Health System, the Debriefs Toolkit provides guidelines for facilitating retrospective team events to share view of performance and promote opportunities for continuous learning and process improvement. The toolkit is available as several PDFs, Word files, and Windows Media Videos (WMVs), requiring Adobe Reader, Microsoft Word, and Windows Media Player, respectively.

Patient Safety Program - Patient Falls Reduction Toolkit

Developed by the U.S. Department of Defense Military Health System, the Patient Falls Reduction Toolkit addresses four aspects of a Patient Falls Reduction Program; assessment and reassessment of patients at risk for falls, interventions to prevent falls, patient and family education, and data collection supporting continuous improvement. The toolkit is available as a PDF, requiring Adobe Reader to view the document.

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