Patient Safety Program - Situation, Background, Assessment, Recommendation (SBAR) Toolkit

US Department of Defense Military Health System

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Developed by the U.S. Department of Defense Military Health System, the Situation, Background, Assessment, Recommendation (SBAR) Toolkit is a structured communication tool that can improve information exchange within a healthcare organization and reduce the rate of adverse events. The toolkit is available as several PDFs, PowerPoint files, Word files, and Windows Media Videos (WMVs), requiring Adobe Reader, Microsoft PowerPoint, Microsoft Word, and Windows Media Player, respectively.

Making Strides in Safety®

The AMA is working with the Institute for Healthcare Improvement (IHI) in its nationally based “100,000 Lives Campaign,” to encourages physicians to use evidence-based interventions in their hospitals to improve the way certain medical conditions are handled. This toolkit contains the following six programs: Deliver reliable care for acute myocardial Infarctions, Prevent central line infections, Prevent Surgical Site Infections, Prevent ventilator associated pneumonias, Prevent adverse drug events through“Medication Reconciliation” and Deploy Rapid Response Teams.

Better Communication, Better Care: Provider Tools to Care for Diverse Populations

Demographic changes, differences in individual belief and behavior, and new legal mandates constantly present health care professionals with new challenges in delivering high quality, effective, and compassionate health care to a diverse patient population. This toolkit provides health care professionals with resources to address these challenges, with a focus on increasing awareness of cultural background and enhancing communication with diverse populations. The toolkit was developed by Health Industry Collaboration Effort , Inc. The toolkit is available as a PDF and requires Adobe Reader.

Idealized Design of Perinatal Care

Idealized Design of Perinatal Care is an innovation project based on the principles of reliability science and the Institute for Healthcare Improvement’s (IHI’s) model for applying these principles to improve care. The Idealized Design model focuses on comprehensive redesign to enable a care system to perform substantially better in the future than

Leadership Guide to Patient Safety

This paper presents eight steps that are recommended for leaders to follow to achieve patient safety and high reliability in their organizations. Each step and its component parts are described in detail in the sections that follow, and resources for more information are provided where available. The report was developed by IHI. The report is available as a PDF and requires Adobe Reader.

Taking Care of Myself: A Guide for When I Leave the Hospital

This guide for patients can help them care for themselves when they leave the hospital. The easy-to-read guide can be used by both hospital staff and patients during the discharge process and provides a way for patients to track important information. The tool is available as a PDF and requires Adobe Reader. A Spanish version of the tool is also available.

Seven Steps to Patient Safety

Healthcare organizations operate within a complex healthcare system which can brings risks and evidence shows that things will and do go wrong. The National Patient Safety Agency created this toolkit to address these risks and make improvements in distinct areas of medical practice in order to meet clinical governance, risk management and controls assurance targets. This online toolkit offers various exercises to develop safety strategies and tips for safe care in the general practice.

NICU Trigger Toolkit: Measuring Adverse Events in the Neonatal Intensive Care Unit

This Neonatal Intensive Care Unit (NICU) Trigger Toolkit for Measuring Adverse Events provides easy –to-use instructions for performing a review of patient records using “triggers” to identify possible AEs in the NICU. This tool includes a list of potential AE triggers and instructions for collecting needed information to measure the rate of AEs in a NICU. For example - the total number of AEs per 100 admissions - and the percentage of admissions with an AE.

The Health Communicator's Social Media Toolkit

CDC uses social media communications to provide users with access to credible, science‐based health information. There are a variety of social media tools that can be used to build a communication channel based on open information exchange. Three key attributes of social media channels are believed to make them highly effective as health communication tools: Personalization – content tailored to individual needs, Presentation – timely and relevant content accessible in multiple formats and contexts and Participation – partners and the public who contribute content in meaningful ways.

Toolkit for Making Written Material Clear and Effective

This Toolkit - "Making Written Material Clear and Effective" - is a health literacy resource from the Centers for Medicare and Medicaid Services (CMS). The Toolkit contains eleven parts and provides detailed and comprehensive guides to help health care providers make written material easier for people to read, understand and use. This Toolkit’s guidelines will help identify and fix barriers that can keep people from noticing, understanding, and using the material.

Studer Group Toolkit: Patient Safety

The Studer created this toolkit to provide health care organizations with devices that can be put into action to improve patient safety and these devices can be integrated into an organization’s current operations. This toolkit will guide healthcare providers to improve the way a meeting is run, how to talk with patients and how to interview prospective employees. It will also assist with better utilization of time and address national standards as set forth by organizations such as the Joint Commission and IHI. The tool is available as a PDF, requiring Adobe Reader to view the document.
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