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solution: [suh-loo-shuhn] noun.

A toolkit, protocol or process addressing operational/financial, physician integration, regulatory/accreditation, educational, service line, or other healthcare delivery needs. Licensed Solutions are proven and in-use at a leading healthcare system—transferable with minimum support—and include digital or printed media.


Operational/Financial Efficiency Physician Enterprise Performance Solutions Regulatory and Accreditation Compliance Solutions Service Line Management Solutions
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How Outpatient Pharmacies can Help Hospitals Reduce Readmissions

Two key factors contributing to patients being readmitted are patient failure to fill prescriptions post discharge, and medication misadventures resulting from patients being ill prepared to manage their medication regimen at home. This whitepaper describes the new roles outpatient pharmacists are taking on, how pharmacy management technology enables these efforts, and the clinical, operational and financial benefits hospitals incur from implementing new pharmacist led programs. The Whitepaper is available as a PDF and requires Adobe Reader to view it.

How to Create an Accurate Medication List in the Outpatient Setting through a Patient-Centered Approach

The purpose of this Toolkit is to provide information and guidance for implementing a patient-centered approach, focusing on medication safety, in an outpatient setting. The Toolkit is valuable to managers who are responsible for development, implementation and evaluation of safety in an outpatient setting. The toolkit also provides detailed descriptions to adopt and/or adapt medication reconciliation and includes a how-to guide for improving medication list accuracy.

How to Create an Accurate Medication List in the Outpatient Setting through a Patient-Centered Approach

The medication toolkit will assist healthcare providers to improve the medication reconciliation process in an outpatient setting, focusing on medication safety. The Toolkit provides a step-by-step guide to implement a patient-centered approach to the complexity around medication reconciliation processes and steps on VERIFICATION of the medication list. This toolkit provides healthcare providers new resources and strategies to create a safer, more efficient and effective medication process. The toolkit is available as a PDF and links to PDFs, which requires Adobe Reader to view it.

How-To Guide for Telepharmacy

The purpose of the How-To Guide for Telepharmacy is to provide valuable information and guidelines for pharmacists, rural communities, and others on how to successfully implement a telepharmacy program. These programs are designed to restore and retain retail and hospital pharmacy services in communities that are located in remote, medically underserved areas. The guide is available as a PDF, requiring Adobe Reader.

How-to Guide: Prevent Harm from High-Alert Medications

This IHI report discusses guideline for reducing harm from high-alert medications. The report is available as a Word file, requiring Microsoft Word.

I-TECH TB Prevention Toolkit

This toolkit has been developed to provide guidance for health care leaders and workers in communities with a high prevalence of both TB and HIV by implementing the “Three I’s” framework into the care and treatment provided to persons living with HIV. TB is the leading cause of death among PLHIV worldwide and HIV infection significantly increases susceptibility to tuberculosis. This toolkit contains clear objectives to help leaders and clinicians implement, monitor and improve TB infection prevention and control measures.

ICD-10-CM/PCS Implementation Toolkit

This ICD-10-CM/PCS Implementation Toolkit provides comprehensive information and tools and documents needed for successfully implementing ICD-10-CM/PCS.This toolkit will assist healthcare professionals involved in the implementation of ICD-10-CM/PCS and contains resources that are relevant to physicians, acute care hospitals, long term care (LTC) organizations, home health providers, and other related healthcare providers. This is a web-based toolkit and requires a web browser.

Idealized Design of Perinatal Care

Idealized Design of Perinatal Care is an innovation project based on the principles of reliability science and the Institute for Healthcare Improvement’s (IHI’s) model for applying these principles to improve care. The Idealized Design model focuses on comprehensive redesign to enable a care system to perform substantially better in the future than

Identifying Potentially Preventable Readmissions

Hospital readmission rates may result from actions taken or omitted during the initial hospital stay and are an indication of the quality of patient care. Preventable readmission (PPR) methods are outlined in this paper and it addresses methods to identify potentially preventable hospital readmissions using computerized discharge abstract data. These methods will help to increase the quality of patient care; and could also compliment pay-for-performance incentives. The paper is available as a PDF and requires Adobe Reader to view it.

IHI Global Trigger Tool for Measuring Adverse Events (Second Edition)

The IHI Global Trigger Tool for Measuring Adverse Events provides an easy-to-use method for accurately identifying adverse events (harm) and measuring the rate of adverse events over time. Tracking adverse events over time is a useful way to tell if changes being made are improving the safety of the care processes.

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